Before store publication, the operator must configure the legal entity, support email and effective date in the production environment and have the policy approved.
Start here
For help with signing in, family access, team access, memberships, applications, schedules, attendance or balances, contact the support channel shown below. For a program or availability question, include the activity center name or slug so the right team can find your account.
Privacy and deletion requests
Use the account-deletion page for an account closure or personal-data deletion request. Use the privacy policy for details about what information may be processed, why it is used and when it may be retained.
What to include
Please include a short description, the account email or phone number, the activity center or business slug, the screen or action where the problem occurred, and a safe way to reply. Never include passwords, one-time codes or payment-card details.
Contact details
Use the support page for service questions and the account-deletion page for deletion requests.